FAQ - Insights Reports Calculations


Question: How is 'Dwell Time Distribution' calculated?

Visits included are visits that started and ended in the last 1 week

Widget/graph says updated xx minutes ago, but what is the time span for the data?

1 week

Does it exclude erroneous short visits, and if so what dwell qualifies?

Its configurable in park server, but the minimum is 3 minutes I think (I'm not 100% sure)

Does it take into account working days or working hours (does it ignore the dwell of vehicles parked outside of working hours, or does it only consider the portion of the dwell that occurs during working hours)?

No, it does not

Location: Command -> Dashboard

Metric: Dwell Time Distribution


Question: How is 'Bay Turnover by Zone' calculated?

We count visits per bay and divide by 7 days, the end time of the visit needs to be within 7 days period.

This widget shows old zones that are no longer in Studio. Why do they appear on the widget? (to see this, look at the site: 'Mall of Emirates'; ARH zones were used in the past, and being kept for historic reporting purposes; these are the non-active zones they'd like to exclude from the report.)

Is there a way to exclude non-active zones from the report?

No right now, but definitely something we can add.

What is the time span for this widget/graph?

1 week

At what point will the old zones stop appearing on the widget/graph?

The way its currently setted up, never

Location: Command -> Dashboard

Metric: Bay Turnover by Zone



Question: How is 'Average Occupancy by Day of Week' calculated?

We calculate the occupancy every 30 minutes and the average those values

Does it include non-active zones?  (Average Occupancy by Zone is showing old zones. See Q.#2 above) 

If those zones have bays they will contribute to the number of bays its being used, so the chart is independent from zones

Its adding the number of bays occupied vs bay total and grouping by total, so its not influenced by zones at all

Location: Insights -> Occupancy -> Summary

Metric: Average Occupancy by Day of Week



Question: How is 'Hourly Occupancy by Day calculated?

We calculate the occupancy every 30 minutes.

Is the filter excluded from impact on this chart?

Are non-active zones included in this calculation?

If those zones have bays they will contribute to the number of bays its being used, so the chart is independent from zones

Does the date/time filter affect the 'Hourly Occupancy by Day' widget/graph data?  (When changing the filter, the data doesn't appear to change accordingly.)

The dates are affecting it but not the start and end times

Location: Insights -> Occupancy -> Hourly Occupancy

Metric: Hourly Occupancy by Day



Question: How is 'Average Dwell Time by Day of Week' calculated?  

We include visits that started and ended in the selected period

Does it include non-active zones (Ie. Level 3 - ARH etc..)?  

Zones are not used in the calculation

Does filter include cars that finished they visit or cars that we still on the bay? (example. Filter is 2-6 pm but car was parked from 1-7pm. Will it be part of the dwell time?)

The calculation it is doing is length of stay / number of exits that happened during the period, so again its zone independent and it will only consider cars that exited during that day without caring when the car entered.

Location: Insights -> Dwell -> Summary

Metric: Average Dwell Time by Day of Week



Question: How is 'Dwell Time Distribution Overall' calculated?  

Does filter has impact on this chart?

Does this include cars that were still parked or only the once that exited the bay already?

If a vehicle's visit overlaps the filter criteria, will it be included in the calculations, and if so do the calculations include the entire dwell of the visit, or just the overlapped portion?

The visit will only be included if the exit is included in the time range selected without considering when was the entry of that visit.

Location: Insights -> Dwell -> Dwell Time Distribution

Insights -> Dwell -> {all tabs}

Metric: Dwell Time Distribution Overall

All widgets/graphs



Question: How is 'Average Turnover by Day of Week' calculated?  

Entries / total number of bays if the entry is in the selected time range

Location: Insights -> TurnOver-> Summary

Metric: Average Turnover by Day of Week